Privacy Policy

1. Who we are

RenoRelay is an Australian renovation coordination and project management service. This privacy policy explains how we handle personal information collected through this website and our enquiry process.

2. What information we collect

We collect information you provide directly to us, such as when you complete the enquiry form or contact us by email or phone. This may include:

• Your name, email address and phone number
• Property suburb, type and ownership details
• Budget range, timeframe and description of planned works
• Any other details you choose to share about your project

3. How we use your information

We use your personal information to:

• Respond to your enquiry and discuss your project
• Coordinate trades, suppliers and service providers on your behalf
• Communicate with you throughout your project
• Keep records of our coordination work

We do not use your information for unrelated marketing purposes without your consent.

4. Sharing your information

We only share your information with trades, suppliers or property professionals involved in coordinating your project, and only to the extent necessary for that purpose. We do not sell your personal information to third parties.

5. Storage and security

We store personal information securely using trusted service providers and limit access to those who need it to coordinate your project. While we take reasonable steps to protect your information, no internet-based service can guarantee complete security.

6. Cookies and analytics

This website does not currently use cookies or third-party analytics. If this changes in the future, we will update this policy.

7. Your rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to reasonable requests in accordance with applicable Australian privacy principles.

8. Contact us

If you have questions about this privacy policy or how we handle your information, please contact us: